Phone (559) 675-3553 / Fax (559)673-8273
 
 
 
 

 

Frequently Asked Questions
  1. What is the amount required for a deposit?
    The deposit for ballroom rental is $500.00. This is for both full and half-room rental.
  2. When is the deposit due?
    The deposit is due when you reserve the ballroom. When your deposit is received, your event is considered “definite.”
  3. What if I cancel my event?
    Your deposit is non-refundable.
  4. Will you provide us with a cost estimate for our event? When is payment due?
    After the menu appointment takes place, we will provide you with a cost estimate including food and service charges. Payment for the balance of your event is due on the date it occurs.
  5. Are tax and gratuities included on my bill?
    Yes, both tax and a 19% service charge will appear on your bill.
  6. How much time is allowed for decorating and set-up?
    We will work with you to make sure you have plenty of time. If you would like, a banquet coordinator will work directly with any vendors or decorators to ensure that things run smoothly.
  7. Do I have to choose from the catering menu?
    We are happy to customize our standard menu to fit your needs and make your event as special as possible.
23200 Avenue 17, Madera, CA 93637
 

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