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Frequently Asked Questions
- What is the amount required for
a deposit?
The deposit for
ballroom rental is $500.00. This is for
both full and half-room rental.
- When is the deposit due?
The deposit is
due when you reserve the ballroom. When
your deposit is received, your event
is considered “definite.”
- What if I cancel my event?
Your deposit is non-refundable.
- Will you provide us with a cost
estimate for our event? When is payment
due?
After the menu appointment takes place,
we will provide you with a cost estimate
including food and service charges.
Payment for the balance of your event
is due on the date it occurs.
- Are tax and gratuities included
on my bill?
Yes, both tax and
a 19% service charge will appear on your
bill.
- How much time is allowed for decorating
and set-up?
We will work with you to make sure
you have plenty of time. If you would
like, a banquet coordinator will work
directly with any vendors or decorators
to ensure that things run smoothly.
- Do
I have to choose from the catering
menu?
We are happy to customize our standard
menu to fit your needs and make your
event as special as possible.
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23200
Avenue 17, Madera, CA 93637 |
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